Hartford-area residents will see a shift in regional office activity when Otis, the global elevator and escalator manufacturer, relocates its Connecticut headquarters from Farmington to West Hartford in 2027.
The company said Monday it will lease office space at 29 S. Main St. in West Hartford and that the move will not affect its Connecticut workforce. Otis currently operates its headquarters at 1 Carrier Place in Farmington, a leased property where the company houses its CEO office and global functional teams including human resources, sales and marketing, communications, investor relations, digital technology, finance, accounting and legal.
What this means for the region
The announced relocation is part of a company-wide effort to evaluate operations and seek efficiencies, Otis said in its statement. The move may shift weekday traffic patterns, demand for downtown West Hartford office services and the local commercial real estate market, but the company emphasized employment levels in Connecticut will remain steady.
In a prepared statement, an Otis spokesperson said the relocation would not change the company’s presence in the state. The statement also referenced the Farmington property’s leasing status, noting any sale would be subject to the terms of Otis’ existing lease.
"Our presence and employment in Connecticut will not be affected,"
Otis reported that it maintains approximately 1,000 employees based in Connecticut. The company did not provide a detailed timeline for the move beyond the target year of 2027, nor did it confirm whether all employees based in Farmington would transition to the new West Hartford office.
Details residents and local officials may watch
- Location: New leased space at 29 S. Main St., West Hartford.
- Current headquarters: 1 Carrier Place, Farmington (leased).
- Connecticut workforce: About 1,000 employees, per Otis.
Local leaders and commercial real estate observers may track the downtown West Hartford market for leasing activity tied to the move, and follow any permitting or build-out plans for the new office. Likewise, Farmington property owners and brokers will monitor the fate of the company’s Farmington offices should Otis elect to sell or sublease the space once the relocation is complete.
| Facility | Location |
|---|---|
| Current headquarters | 1 Carrier Place, Farmington (leased) |
| Planned headquarters (2027) | 29 S. Main St., West Hartford (leased) |
| Connecticut employees | ~1,000 (company estimate) |
Otis said the decision comes as part of a continuous review of its operations to support strategic initiatives and improve efficiency. The company did not release details on whether the CEO office or specific global teams will relocate with the headquarters, or on any changes to local service or manufacturing facilities.
For Hartford-area commuters and businesses, the move signals another evolution in the region’s corporate geography. Officials in West Hartford, Farmington and neighboring towns may see new opportunities and challenges as the timeline for the relocation becomes clearer.
News Block will follow up with local officials and Otis for further details on construction, permitting and employee relocation plans as they become available.
